Monitor (Support & Safety)
Monitor is Civic Radar's calm-space entry point for a person who needs real help right now — physical or mental health, urgent or routine — routing between nearby providers and crisis lines without ever asking someone in distress to fill out a form first.
Best on a larger screen: the side-by-side view shows every annotation at once.
Support & Safety opens by asking one thing — physical or mental — with a persistent explainer card, not a triage questionnaire; a person in distress taps once instead of describing their situation to a form.
Collapsing the first-time explainer opens up a fourth path — peer support for Sentinels — plus room to describe your own situation in your own words.
Choosing physical health leads straight to the nearest option — a 24-hour pharmacy, a map, and one button to call — before anything else nearby is even shown.
The same physical-health card reshapes itself into Talk Suicide Canada the moment a mental-health crisis is selected — a direct call or text option, plain reassuring language, and a map to nearby help, plus an explicit "Not urgent — show normal view" way out for anyone who lands here without meaning to. Same speed, same screen, a completely different tone when it's needed.
Calling for help opens a calm, full-screen moment — not a quick loading spinner — so reaching out feels like it's actually being taken seriously.
After a connection, a single “Was this the right resource?” prompt with two plain buttons closes the loop — feedback that shapes future routing without turning a moment of crisis into a survey.
A proactive “How are you doing since earlier?” prompt states upfront that it closes on its own either way — the person is never made to feel obligated to respond just because the app followed up.
A provider's full detail screen leads with hours, address, and a live map before the Call button — plus an explicit on-device privacy line repeated here, not just stated once at the entry screen.
Telehealth's detail screen leads with Start chat and treats Call instead as an equally-sized alternative rather than a demoted afterthought — whichever channel someone's more comfortable with gets the same visual weight.
The full “Also nearby” list marks each resource's actual language coverage individually (EN, FR, or EN·FR) — whether a given hotline or clinic can help in someone's language is safety-relevant information, independent of what language the app itself is set to.
A Sentinel can save the people they'd actually want to hear from first — stored on-device only, surfaced ahead of public resources on the main Support & Safety screen once added, never a required step to use everything else here.